By Staff writer.
- The Integrated Community Registration Outreach Programme (ICROP) initiative is designed to reduce barriers to access by delivering critical government services directly to remote and underserved communities.
- Empowering Citizens through Dialogue: The programme includes community engagements that enable residents to voice their needs and help shape service delivery priorities.
- Collaborative Governance in Action: The outreach reflects a multi-sectoral, intergovernmental approach, demonstrating unity in improving social service delivery across all levels of government.
As part of ongoing efforts to make government services more accessible to communities, the Northern Cape MEC for Social Development, Honourable Ms Nontobeko Vilakazi, will lead the rollout of a high-impact Integrated Community Registration Outreach Programme (ICROP) in Batlharos, located in the John Taolo Gaetsewe District. This initiative, undertaken in collaboration with the South African Social Security Agency (SASSA), is set to take place on Tuesday, 24 June 2025.
ICROP is a flagship outreach model that bridges the gap between government services and the most underserved communities—especially those in rural and remote areas. The programme streamlines access to essential services by eliminating common barriers, such as travel distance, transport costs, and bureaucratic hurdles. Its core mission is to ensure that the most vulnerable residents can exercise their rights to social assistance and broader developmental support.
The day’s activities will commence with a community dialogue session, allowing MEC Vilakazi and various stakeholders to directly engage with residents, listen to their concerns, and discuss service delivery improvements. Thereafter, a wide range of on-site services will be provided, including social grant support and other vital services offered by government departments, agencies, NGOs, and private sector partners.
MEC Vilakazi will be joined by senior officials from the Department of Social Development, SASSA, and representatives from all three spheres of government. Their collective presence underlines a shared commitment to responsive, people-centred governance.
