Two surveys will be conducted during the period 19 November to 19 January 2013. A survey to be completed by the Senior Managers of social welfare services on the current capacity within the organisations. Another survey for each of the different practitioner groups to collect information on the nature of work and factors influencing workload.

 Surveys can be completed online by access through the following links, which will also be published on the national website of the Department of Social Development.

 Surveys can be completed electronically.  You may request electronic copies by sending an e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  The completed copies should be sent back to the same e-mail address.

 Manual copies can be obtained from provincial and regional/district coordinators in the Department of Social Development.  See the list for these coordinators and their contact details below.  The completed surveys must be delivered back to the same coordinators for courier collection.

 Manual questionnaire may also be printed by offices with the available resources after obtaining it via e-mail.  The physical address with the name of a contact person and a cell contact number should be communicated to the project manager by e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ; or by fax to 011-6078301; or by sms to 083-263-2655.

Further inquiries can be made with Ms I Sekawana and Ms G Rapoo at telephone numbers 012-312 7352/7755 or e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .